Customer Service Duty Officer Jobs in

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    Doha, Qatar - About Your Job: This role of Concierge Officer (Duty Travel) will be fully responsible for providing QE Crew all required support where on Duty and not flying, in regards to crew Duty travel requirements. This will include securing visas, issuing Duty travel tickets, arranging transportation and reserving hotel accommodation worldwide. The role has multiple tasks including supporting daily Duty travel change requirements because of schedule changes, ensuring optimum itinerary plans, cost... and net surfing is considered crucial. Skills : Job Details Job Location: Qatar Company Industry: Sales Company Type: Employer (Private Sector) Job Role: Customer Service Joining Date: Unspecified Employment Status: Full time Employment Type: Employee Monthly Salary Range: Unspecified Manages Others: No Number of Vacancies: Unspecified Preferred Candidate Career Level: Mid Career Years of Experience: Unspecified Residence Location: Unspecified Gender: Unspecified Nationality: Unspecified... - Permanent - Full-time Related Jobs



    Qatar Airways - Doha, Qatar - in the world, Qatar Duty Free operates from the new Hamad International Airport (HIA). HIA is also home to the newly created QDF Food & Beverage Division which will set new benchmarks in airport hospitality. Department: The Customer Service Officer will control and administer the company's Customer feedback in order to ensure that feedback is objectively investigated, analyzed and responded to, to secure goodwill of the Customer and maintain image of QDF as a Customer driven organization.... Analyze collective feedback on a daily basis and recommend ways and means of overcoming Service shortfalls. Person: You will be responsible to carefully study reports generated from concerned departments internally to establish root cause and measures to avoid recurrence and take full ownership of Customers' problems and ensure complete Customer satisfaction of problem resolution. Manage a comprehensive database of every Customer's feedback and generate a monthly report along with statistics... - Permanent - Full-time Related Jobs



    Qatar Airways - Doha, Qatar - is essential to why we are one of the finest and fastest growing airlines in the world. We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income. About Your Job: You will be responsible for the day-to-day operations and ensure that there is continual communication and liaison with the airport Service providers. Being responsible for the overall control of your shift, you will ensure punctuality and safety of all Qatar... Airways Operations. A person of action is key to success in this role! Your ability to multitask will be put to the test as you manage and organise the relations between airport Service providers and users, ensuring workloads and resources are managed for optimum performance. About You: You will need to possess strong leadership skills, as you oversee the daily operations on your shift, supporting and monitoring your colleagues, providing clear and concise communication to all units of the Hub... - Permanent - Full-time Related Jobs



    Doha, Qatar - Cargo Supervisor Reporting to the Cargo Duty Officer / Duty Manager- QAS Cargo, and support in establishing and providing Cargo Operational Standards, recommends practices in order to deliver quality Service in accordance to Customer requirements, ensuring safety, monitor and measure processes against policies, conduct quality audits and report results, take actions for continual improvement for ensuring smooth running of the day to day operations of the Cargo Terminal. The applicant... should be able to control, guide, coach, organize and supervise the staff under their jurisdiction and ensure that QAS Cargo provides total Customer satisfaction with Service quality excellence consistently. Salary will be based on company salary ranges and will be only addressed to the final selected candidate.... - Permanent - Full-time Related Jobs



    Qatar Airways - Doha, Qatar - is essential to why we are one of the finest and fastest growing airlines in the world. We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income. About Your Job: You will be responsible for the day-to-day operations and ensure that there is continual communication and liaison with the airport Service providers. Being responsible for the overall control of your shift, you will ensure punctuality and safety of all Qatar... Airways Operations. A person of action is key to success in this role! Your ability to multitask will be put to the test as you manage and organise the relations between airport Service providers and users, ensuring workloads and resources are managed for optimum performance. About You: You will need to possess strong leadership skills, as you oversee the daily operations on your shift, supporting and monitoring your colleagues, providing clear and concise communication to all units of the Hub... - Permanent - Full-time Related Jobs



    Qatar - of Flights. You must have HACCP Certification or Related Trainings. Must be well versed of Computer applications, Excellent written and verbal communication skills as well as strong interpersonal skills are the basic requirements of this role. Skills : Job Details Job Location: Qatar Company Industry: Airlines/Aviation Company Type: Employer (Private Sector) Job Role: Customer Service Joining Date: Unspecified Employment Status: Full time Employment Type: Employee Monthly Salary... of the company are adhered to and all staff and other resources are correctly used and productivity ensured in the shift. You will be required to manage, lead, and train all staff in your Shift in order to create dynamic, high-performance Operations Team that can meet the operational needs. About You: You should be Graduate with diploma in hotel/catering management. You must have 5 years or more experience in Operations of a Flight catering industry as Supervisor or as Officer handled all sorts... - Permanent - Full-time Related Jobs



    Qatar Airways - Doha, Qatar - is essential to why we are one of the finest and fastest growing airlines in the world. We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income. About Your Job: Welcome to Qatar Airways! We are here at your Service! As Customer Services Duty Supervisor, you will oversee the agents at the check-in, transfer or boarding gates, to ensure all procedures are being followed and consistent Customer Service is being delivered... are desirable. You will play a vital role to ensure that all Qatar Airways passengers have a safe travel to their final destination. Ground Services Airport department is growing in leaps and bounds, and requires fast-paced people to keep up with the growth. If you have the passion and enthusiasm for doing things right, this is the place for you! Additional Information: The position of Customer Services Duty Supervisor reports to Customer Services Duty Officer/ Customer Services Duty Manager follows... - Permanent - Full-time Related Jobs



    Qatar Airways - Doha, Qatar - to baggage handlers/loaders, aircraft cleaners to equipment operators, and drivers to Customer Service agents. About Your Job: Cargo Supervisor - QAS Cargo Reporting to the Cargo Duty Officer / Duty Manager- QAS Cargo, and support in establishing and providing Cargo Operational Standards, recommends practices in order to deliver quality Service in accordance to Customer requirements, ensuring safety, monitor and measure processes against policies, conduct quality audits and report results..., take actions for continual improvement for ensuring smooth running of the day to day operations of the Cargo Terminal. The applicant should be able to control, guide, coach, organise and supervise the staff under their jurisdiction and ensure that QAS Cargo provides total Customer satisfaction with Service quality excellence consistently. About You: The applicant must have a Bachelors degree in a relevant discipline and/or equivalent experience with at least 05 to 07 years experience in Air Cargo... - Permanent - Full-time Related Jobs



    Doha, Qatar - Responsible for day to day airport operations. Coordinate with ground handling agency to plan and ensure handling of passengers and flights as per standards. Update ground handling manual and prepare timely reports. Impart excellent Customer Service at all contact points at the airport. Build relationship with airport authorities and other government offices. Above job is on the payroll of Cozmo Travel (Air Arabia GSA in Qatar) Skills Graduate 3-4 years airline operations... - Permanent - Full-time Related Jobs



    Doha, Qatar - travel to home country (entire family, as desired). - High-quality accommodations (3-bedroom villa for families; 2-bedroom villa for singles). - Education for dependent children in-country. - Medical and dental insurance. - Five weeks of paid vacation each year. - End-of-Service gratuity The Air Safety Manager is responsible for the administration of the Qatar Air Academy (QAA) (LM) Air Safety Management System (SMS) and functions as the Chairman of the Air Safety Committee. This position... Policy Monitors compliance with applicable regulatory safety standards. Liaison with other Air Safety Organisations, including but not limited to the QEAF, Pilatus, QCAA, UK MAA, CAA, EASA, Industry and relevant Duty Holders. Act as the QAA(LM) focal point for all matters relating to the investigation, reporting and analysis of air safety. Monitoring and conducting trend analysis on the information generated through the relevant incident/occurrence information management systems. Act as the QAA... - Permanent - Full-time Related Jobs